EXECUTIVE SUMMARY

Robert C. Brown, MD

President and CEO, Co-Founder

Dr. Brown is a practicing Internist and was the founding partner responsible for all finances of Medical Electronic Data Exchange, a leading national all-payer EDI clearinghouse in Oklahoma City. The company was renamed Synaptek, and Dr. Brown led the merger with NEIC in 1996, which was later acquired by Envoy. He has been in the medical field for 40 years, and has served on the boards of several companies, including NYSE listed companies. With Dr. Brown’s business acumen, and his knowledge of the health care industry, the development and subsequent sale of Synaptek proved to be a beneficial alliance. With a decade of EDI Health care experience in the private and public sectors, his insights prove invaluable in ClaimLogic’s quest to be the leader in the Revenue Cycle Management industry.

JP Davis

Chief Operating Officer, Co Founder

JP Davis brings more than 26 years of expertise in the revenue cycle management industry of healthcare. In 1988 he co-founded Medical Electronic Data Exchange, a leading all-payer healthcare transaction-processing clearinghouse. The company was merged with NEIC in 1996, which was later acquired by Envoy. In his capacity as Director of Sales for Medex/Synaptek, Mr. Davis oversaw record setting transaction volume and product sales, and was instrumental in building the customer base from a start-up to approximately one million transactions per month. As Vice President of the Midwest Region for Envoy-NEIC, JP Davis managed the sales region, increasing transaction volume significantly, before accepting his new position as Vice President of National Accounts in the Western Region.

Bill Lloyd

Chief Information Officer, Co-Founder

Bill Lloyd brings more than 20 years of software development experience to ClaimLogic, having developed and maintained the software products and platforms for the Medex/Synaptek clearinghouse for 10 years. Subsequent to the acquisition by Envoy, Mr. Lloyd developed one of the largest healthcare EDI systems in the world for Envoy-NEIC, delivering the industry’s largest transaction processor. Bill Lloyd is responsible for developing WebMD’s secure Internet portal for Internet claims, which was the first of its kind, leading the way for EDI technological advances in the healthcare industry. His extensive experience in software development management, hardware system administration and maintenance, customer service and support allows him to be a recognized leader in the industry.

Tom Davis

Vice President, Sales and Marketing

Tom Davis is a software veteran with experience devoted to the software development and technology industry, with nearly 15 years devoted to the EDI, revenue cycle management and connectivity business of health care. He also has experienced success in founding the start-up of two successful software and development companies in the GPS manufacturing industry, and the development of a software/video based consumer products business licensed through the Major League Baseball Players Association. Through his leadership, both companies experienced tremendous market share growth and revenues, and both companies were successfully sold. Through his leadership at ClaimLogic, the company continues exceeding annual revenue expectations and continues to establish it's footprint in the large to medium sized provider group markets around the country. Tom resides in Palm Harbor, Florida with his wife Kim, son Tommy and Daughter Brooke. 

Kristina Townsend

Director of Operations and Product Development

Kristina Townsend brings more than 15 years of healthcare transaction processing experience to ClaimLogic. She has established a reputation for excellence in the healthcare EDI arena. Kristina has an in-depth comprehension of mapping, formats and translating skills that is unsurpassed, playing an integral role in promoting the company's emergence as a leader in customer service. As a Customer Support Manager with Envoy/NEIC, she redesigned training and flow for help center processes for five support teams, with a staff of 74 people. As Manager of Business Analysis and Quality Assurance for WebMD, Kristina designed, developed, maintained, tested, and approved the release of new software programs, while managing and training a staff of ten. With the benefit of her experience in customer service and program development, ClaimLogic’s clients receive unsurpassed customer satisfaction.

Bridgette Joy

Director, Client Services

Ms. Joy has served as Manager of Client Services since the inception of ClaimLogic. Under her guidance the department has established industry-leading standards for training and cutting edge support, while experiencing more than 300% growth. Her team is also responsible for overseeing the entire implementation process for new clients from the initial introduction to production day. Prior to joining the ClaimLogic team, Bridgette was the Corporate Trainer/Implementation Manager for Envoy-NEIC/Synaptek. Ms. Joy began her post-graduate career in Customer Service with AT&T, and is widely applauded for her efforts and leadership with our clients nationwide.

Jeannie Milla

Senior Systems Architect

Mrs. Milla’s expertise in outbound format structures and Payer Specific Edit Requirements make her a valuable member of the ClaimLogic team. She brings 13 years of experience as a format specialist, programmer, and payer implementation expert. While working for Envoy, Jeannie was responsible for all Government payer connections, whether maintaining existing connections or bringing up new ones. She maintained and updated the edits for each payer, made sure the reports were picked up, split and sent to the provider. Mrs. Milla has worked in both the private and public sectors of the healthcare industry as a programmer. During her career, her duties have encompassed writing expect scripts to interact with BBS systems, writing shell scripts for the UNIX system, writing Perl scripts, and writing Interfaces to reformat claims to send to insurance carriers to mention only a few duties. Jeannie brings valuable and extensive knowledge of EDI transaction-processing to ClaimLogic.

Erick Sunarto

Operations Manager

Erick Sunarto brings more than a decade of experience in software design and development.  Erick joined ClaimLogic in 2003, after working in Silicon Valley. Erick's computer engineering degree from Purdue University brings invaluable insight into ClaimLogic's hardware design, implementation and maintenance.  He is committed to cutting edge technologies and system efficiencies, that improves overall performance of the ClaimLogic product suite. Erick’s primary duty is leading a growing team of handpicked specialists and top level support personnel; covering payer liaisons and developments, inbound and outbound communications, portal developments and ClaimLogic's multi-homed servers and database systems.

Richard Sanders

Manager, Client Services

Richard Sanders began his career with ClaimLogic in August of 2003, with 10 plus years experience in the software industry focusing on client support, implementation and project management.  He began building excellent relationships with his clients immediately and strives to maintain those relationships to this day.  As Manager of Client Services at ClaimLogic, his clients have come to rely on his knowledge and appreciate the individual attention they receive, and he continues to foster this same work ethic to his team members in Client Services. Richard is well versed and respected in the industry and is consistently working to strengthen those relationships with his clients and payer demographic.  Prior to joining ClaimLogic, Richard worked for the City of Oklahoma City, the Oklahoma City Philharmonic and Ballet Oklahoma.  He also served as the Ticket Center Manager and Client Services Manager with Ticketmaster in the Kansas City Area and also was an implementation and support specialist with Lawson Software in Oklahoma City.

Amanda Luckie

Manager, Client Services

Amanda Luckie brings over 15 years of customer service experience to ClaimLogic.  She has a B.S. in Marketing and joined ClaimLogic shortly after graduation. After serving as an Associate Client Advocate, she was promoted to a Client Advocate status, and is now a Manager of client Services.  Amanda’s main responsibility is to continue developing her team members while overseeing the day-to-day client support activities of her team.  In her 7 years at ClaimLogic, Amanda has supported some of ClaimLogic’s largest submitting clients including national billing services and large university practices.  She has acquired extensive knowledge of the industry and has developed an unparalleled expertise in the enrollment and agreement process for new clients transitioning to ClaimLogic.  Under Amanda’s guidance and her attention to the fine print details her team continues to be trendsetters in customer service while supporting many of ClaimLogic’s larger groups and practices.